steveyp - 09/11/2011 15:09 GMT
I am a regular Flybe consumer and have flown with them from Norwich to Manchester many times and have overall had a very good experience with them.
I arrived an hour early for my flight from Norwich on Sunday 23rd to Manchester to be greeted at the desk by a check in member who informed me that the flight was to be delayed an hr and a half.
Unfortunately, this is maybe the third time in a year this has been the case, however norwich airport has a good pub in the departure lounge so that eases the dissapointment somewhat!
After almost two hours we were told via tannoy that it was technical problems with our aircraft but its ready for boarding. The staff were very apologetic and the pilot was also welcoming and sorry for the delay.
The seats on the B Q400 are ok. I am 6ft 4 so i'm not short but for the 45 min journey, it was comfortable enough. I am very familiar and comfortable with the aircraft however, and i assume due to the "technical issue", the take off from norwich was extremely loud and there was severe vibration and buzzing coming from all around
The staff remained pleasant and happy to help throughout the flight despite them being on shift for an extra two hours, hopefully the get overtime, or they should for how polite they were.
I would happily continue flying with flybe and would happily remain loyal to the company if a competition airline would fly the route, they just need to focus on punctuality a tad more.
It's also worth mentioning, it is very cheap. The flight are actually not a lot more than a few quid, its just airport tax that hikes the price up so they are extremely good value. The aircraft is usually very well kept and the look inside is modern.
Overall, a very good low cost airline.
